We deliver by Royal Mail – envelopes are letter box compatible. We do not track deliveries and in the rare event that orders are lost in the post, apologies but we are not liable for a replacement unless we made an error. Please allow 7 days for arrival, due to high demand. If you prefer a more rapid delivery please select the option of tracking option on checkout

If your item is faulty or damaged we will certainly replace it. However, as this is a food item, even though it is in supplement form, we cannot use it again as we cannot 100% guarantee its authenticity once it has left our control, so we cannot take it back if you change your mind.

Most people in the medical trial had a benefit – some did not – I am afraid we are unable to provide a refund if you feel you did not benefited.

  1. Goods will only be accepted for return if they are despatched within 14 days of delivery,
  2. The item is your responsibility until it reaches us.
  3. The cost of returning the item to us is your responsibility.
  4. Delivery charges are only refundable where goods are faulty and a refund is made.